“Act” means in the case of users based in Australia the National Privacy Principles contained in the Privacy Act 1988 and in the case of users based in New Zealand the New Zealand Privacy Act 1993. 

App means the Made Simple ESG Automation Platform, including the web applications hosted at www.madesimple.org. 

“Personal Information” is defined in the Act as “any information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion”. Such information may include your name, phone, mail, email, date of birth, your interactions with our App and other information you choose to provide or are required for the purposes of dealing with Made Simple as a customer, potential customer, supplier, job applicant, stakeholder, contractor or in some other capacity which may identify you.

“Made Simple” refers to Cause Pty Ltd (ABN 95 639 899 997) and its related entities. 

Made Simple may collect Personal Information directly from you, including your name, address, contact number, email and other personal details when you: 

• Contact us by phone, mail, email or in person; and
• Visit our website or use our App 

We may also collect the following non-personally identifiable information, which for the purpose of this Privacy Policy will be included in the definition of “Personal Information”: 

• Device type and versions;
• Browser type and version;
• Language; 
• Operating system; 
• Pages viewed whilst using the App; and
• Activity logs associated with App usage

Should you provide Made Simple with Personal Information about another person, you must obtain their consent and let them know about this policy, prior to giving their information. 

Made Simple may collect Personal Information directly from you, including your name, address, contact number, email and other personal details when you: 

• Contact us by phone, mail, email or in person; and
• Visit our website or use our App 

We may also collect the following non-personally identifiable information, which for the purpose of this Privacy Policy will be included in the definition of “Personal Information”: 

• Device type and versions;
• Browser type and version;
• Language; 
• Operating system; 
• Pages viewed whilst using the App; and
• Activity logs associated with App usage

Should you provide Made Simple with Personal Information about another person, you must obtain their consent and let them know about this policy, prior to giving their information. 

How Your Personal Information May be Used

Made Simple’s use of Personal Information will be limited to the following:

1. Answer your questions and to provide you with information regarding products and services of Made Simple;
2. Provide you with customer service;
3. Meet our legal obligations;  
4. Manage and resolve any complaints and issues;
5. Carry out internal administrative functions;
6. Monitor and record phone calls for the purposes of training and customer service;
7. Gauging visitor traffic, trends and delivering personalised content to you; 
8. Market research; 
9. Ad targeting
10. Offer promotions and updates from our partners that you might be interested in
11. Other purposes with your consent, whether written, verbal or implied; and 
12. In accordance with permissible uses under the Act

The purposes set out above are collectively the Authorised Purpose. Made Simple will not use or authorise the use of your Personal Information for any purpose other than as set out above (or for any other purpose made known to you at the time of collection of your Personal Information.

Your Personal Information will not be shared, sold or disclosed for any other purpose. 

Made Simple will only disclose your Personal Information to a third party in the following circumstances:

1. To any third party organisation for any Authorised Purpose; 
2. To your representative with your consent, which may be given in writing, verbal or implied from your conduct or as nominated by you as your executor, trustee or legal representative. We will take reasonable steps to ensure that your representative undertakes to protect your privacy; and/or
3. To Made Simple’s accountants and legal advisors, information technology service provider, financial institution, law enforcement agency or government authorities as reasonably required.

Your Personal Information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy. 

Personal Information collected by Made Simple will be stored by Made Simple in hardcopy and/or electronic form. Made Simple takes reasonable measures to keep all Personal Information secure and protected from interference, misuse or loss and from unauthorised access, modification or disclosure and will be restricted to persons properly authorised.

If Made Simple determines that your Personal Information is no longer needed for the particular purpose it was collected, Made Simple will take reasonable steps to destroy or permanently de-identify that Personal Information. 

You may request access to your Personal Information held by Made Simple by writing to Made Simple at the email address stated below. Where Made Simple holds information that you are entitled to access, it will endeavour to provide you with a suitable range of choices as to how you access it at your expense.

Access to Personal Information may be refused in certain circumstances, such as where it would impact the privacy of others, for legal reasons, prejudicial to an enforcement body, reveal commercially sensitive information, pose a risk to the life or safety of an individual or if the request is frivolous or vexatious.

If you believe that your Personal Information held by Made Simple is incorrect, incomplete, inaccurate or irrelevant, please contact Made Simple at privacy@cause.com.au.

Your Personal Information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy. 

1. Whilst our App operates in a secure environment and is professionally hosted, when using the App you should be aware that no data transmission over the Internet can be guaranteed as totally secure. Although Made Simple strives to protect your Personal Information, Made Simple does not warrant the security of any information transmitted to it over the Internet. Any information transmitted to Made Simple over the Internet is done so at the risk of the person or organisation transmitting the information;
2. To improve your experience on our App we may use “cookies”. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our App may place on your computer as a tool to remember your preferences. You may refuse to use the cookies by selecting the appropriate settings on your browser, however if you do this you may not be able to use the full functionality of our Website;
3. Our App may contain links to other websites. Made Simple is not responsible for the privacy policy, nor does it make any representation or warranty as to the content or practice of such links; and
4. Our App uses Google Analytics and other analytics platforms, services which transmits website traffic data to third party servers. Google Analytics and other analytics platforms do not identify individual users or associate your IP address with any other data held by Google. Made Simple uses reports provided by Google Analytics to help us understand App usage. By using the App, you consent to the processing of data about you by Google in the manner described in Google’s privacy policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google. 

Made Simple welcomes your comments regarding this Privacy Policy.  Any questions about this Privacy Policy, or any complaint regarding treatment of your privacy by Made Simple, should be made via email to Made Simple:

Email:  privacy@cause.com.au

We will respond within 30 days.  Any breach of this Policy will be investigated and appropriate action will be taken to prevent any further breach. 

In Australia, further information on privacy legal requirements can be obtained from the Australian Information Commissioner at www.oaic.gov.au or by phoning 1300 363 992.

In New Zealand, further information on privacy legal requirements can be obtained from the Privacy Commissioner at www.privacy.org.nz or by phoning 0800 803 909. 

This Privacy Policy may be updated from time to time. 

This Policy was last updated 24 November 2021.